FAQ

Frequently Asked Questions

What is Go-Mart and what do you offer?

Go-Mart is an e-commerce store that offers a wide range of high-quality products at affordable prices. We specialize in sourcing products from some of the best suppliers in the world and delivering them to customers in the USA, UK, Canada, and Australia.

How do I place an order?

Placing an order on Go-Mart  is easy. Simply select the products you want to purchase, add them to your cart, and proceed to checkout. You can pay using a variety of payment methods, including credit cards, PayPal, and more.

How long does shipping take?

Shipping times may vary depending on your location and the product you ordered. Most orders are processed and shipped within 1-3 business days, and shipping times typically range from 7-14 business days.

What is your return policy?

We offer a 30-day money-back guarantee on all products. If you're not completely satisfied with your purchase, simply return the item within 30 days for a full refund or exchange.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order online and get real-time updates on its status.

Do you offer customer support?

Yes, we offer customer support via email and phone. Our friendly and knowledgeable customer service team is here to help you with any questions or concerns you may have.

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, PayPal, and more. We use industry-standard encryption to protect your payment information and ensure that your transactions are secure.

Can I cancel or change my order after it's been placed?

If you need to cancel or change your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that we may not be able to make changes to your order once it has been processed and shipped.

Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts on certain products. Please contact us for more information.

How can I contact Go-Mart?

You can contact us via email or phone. Our email address is support@gomart.shop, and our phone number is +44 788 775 8002, or via Whatsapp by clicking on the WhatsApp icon below.

 We're available Monday through Friday, from 9am to 5pm EST.